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Information We Collect
We may collect personal information such as your name, contact details, booking details, payment-related information, enquiry details and website usage information.
Your privacy matters to us. This policy explains how Tours Group collects, uses, stores and protects personal information across our websites and services.
We may collect personal information such as your name, contact details, booking details, payment-related information, enquiry details and website usage information.
We use personal information to manage bookings, respond to enquiries, provide customer support, improve our services, process transactions and deliver relevant communications.
Where permitted, we may use your contact details to send updates, offers and marketing communications. You may unsubscribe from marketing communications at any time.
Our websites may use cookies, analytics tools and tracking technologies to improve website performance, understand visitor behaviour and support digital marketing activity.
We may use trusted third-party platforms, including booking systems, payment providers, analytics tools and marketing platforms, to help operate our websites and services.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
If you have questions about this Privacy Policy, the personal information we collect, or how your information is used and protected, please contact the Tours Group team and we will be happy to assist.